| 000 | 00331nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 130729s9999 xx 000 0 und d | ||
| 020 | _a8129700271 | ||
| 082 |
_a _b |
||
| 100 | _aHaksever, Cengiz | ||
| 245 | _aService Management & Operations | ||
| 260 |
_aNew Delhi _b Pearson Education Asia _c2003 |
||
| 650 |
_a _b |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c240 _d240 |
||