| 000 | 00437nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 130729s9999 xx 000 0 und d | ||
| 020 | _a0070590575 | ||
| 082 |
_a658.812 _bGRE |
||
| 100 | _aGreenberg, Jerald | ||
| 245 | _aCRM : At the Speed of Light 3rd Ed. (Customer Relation Management)CRM : At the Speed of Light 3rd Ed. (Customer Relation Management) | ||
| 260 |
_aNew Delhi _b Tata McGraw Hill _c2007 |
||
| 650 |
_a _b |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c235 _d235 |
||