| 000 | 00340nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 130729s9999 xx 000 0 und d | ||
| 020 | _a | ||
| 082 |
_a _b |
||
| 100 | _aJohnston, Robert | ||
| 245 | _aService Operations Management 2nd Ed. | ||
| 260 |
_aNew Delhi _b PEA _c2008 |
||
| 650 |
_aManagement _bMarketing Management |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c1836 _d1836 |
||