000			00371nam a2200133Ia 4500
008			130729s9999 xx 000 0 und d
020			_a
082			_a _b
100			_aEvans, James R.
245			_aTotal Quality Management, Organization, & Stretegy 4th ed.
260			_aNew Delhi _b Cengage Learning _c2005
650			_aManagement _bQuality Management
942			_2ddc _cBK
999			_c1785 _d1785