000			00367nam a2200133Ia 4500
008			130729s9999 xx 000 0 und d
020			_a9788131512012
082			_a658.562 _bEVA
100			_aLal, H.
245			_aTotal Quality Management : A Practical Approcach
260			_aNew Delhi _b New Age _c2009
650			_aManagement _bQuality Management
942			_2ddc _cBK
999			_c1783 _d1783