TY  - BOOK
AU  - Knapp, Mark L.
TI  - Interpersonal Communication and Human Relationships
SN  - 9780205543724
U1  - 302.2 KAN 
PY  - 2009///
CY  - Boston
PB  - Pearson Edu.
KW  - Interpersonal communication.
KW  - Interpersonal relations.
ER  -